- Insight Partnership Network · Whitby & Online
Make a Insight Partnership Network
- Who we help
Who We Help
The Insight Clinic provides assessment and treatment for children, adolescents and adults through two divisions:
We are built for people who need more support than a weekly session can offer: a team of clinicians working together, with care matched to each person’s needs. Every client begins with an assessment, and we only recommend care that the assessment supports.
Mental Health Services
Depression, anxiety, trauma, burnout, OCD and other mental health concerns, including workplace and car accident–related injuries.
Neurodevelopmental & Learning Services
ADHD, autism, learning differences and executive functioning, plus school readiness (preparing young children for the move into kindergarten and school routines) and school refusal (children and teens who are anxious about, or avoiding, going to school).
- Insight Partnership Network sources
Who Can Refer
- Family physicians, nurse practitioners and pediatricians
- Psychiatrists, psychologists and other mental health clinicians
- Motor vehicle accident (MVA) and personal injury lawyers, and insurance adjusters
- WSIB case managers
- School boards, principals, teachers and special education staff
- Children's Aid Societies
- Employers, HR teams and Employee Assistance Programs (EAP)
- Individuals and families — self-referrals are welcome
Do I need a doctor's referral?
No. A physician referral is not required for most services. The one exception is Exomind TMS for treatment-resistant depression, which requires a physician referral confirming at least one prior medication trial.
- Services
Services You Can Refer To
The Insight Method Program – Neurotherapy + Psychotherapy
Intensive support for people who need more than weekly sessions: 2 or more hours of therapy per week for 16 weeks
Mental Health and Medication Management
A psychiatrist and psychotherapist working together on diagnosis, medication and therapy
Exomind TMS
Non-invasive brain stimulation for general mental health or treatment-resistant depression
MVA Psychological Assessment and Treatment
Assessment and treatment after a car accident; we bill the insurer directly
Psychoeducational Assessment
Assessment of learning, attention and academic needs, with school recommendations
Adult ADHD and Autism Assessment
Diagnostic assessment with a psychiatrist
Cognitive and Adaptive Functioning Assessment
Assessment of thinking and everyday living skills, for any reason, including applications for adult developmental services in Ontario (Developmental Services Ontario)
School Refusal Support
Support for school-age children and teens who are anxious about, or avoiding, going to school
Neurofeedback
Brain-based training for focus, mood and regulation
LENS Neurofeedback
A gentle, low-demand form of neurofeedback for young children
Applied Behaviour Analysis (ABA)
Behaviour and skill-building support
Tutoring and Executive Function Coaching
Academic support and skills for planning, organization and focus
Social Skills and Coding Program
Group program building social skills through coding
Exomind Business Health Program
Workplace mental health support for teams and employees
Not sure which service fits? Choose “Not sure – please recommend” on the form, and our intake team will match the client to the right assessment.
- Two ways to refer
How to Refer
Option 1: Secure online Insight Partnership Network form (recommended)
Our secure form takes about 5 minutes. It adapts to who you are and who you are referring, so you only answer the questions that apply. Information is encrypted and stored in Canada.
Option 2: Fax
Fax referral letters to (289) 460-2550.
Please do not send personal health information by regular email. Use the secure form or fax.
What you will need
- Client name, date of birth and contact information
- Parent or guardian details for clients under 18, and custody documents if parents are separated or divorced
- Reason for referral and main concerns
- Current medications and prior treatment, if known
- Previous assessment reports (you can upload them)
- Funding details, if applicable (WSIB claim, auto insurer claim, EAP or CAS authorization)
- The client's (or guardian's) agreement to the referral
- The process
What Happens After You Refer
We confirm receipt of your Insight Partnership Network within one business day.
We contact the client within 48 hours to begin intake and book their first appointment, which takes place within 7 to 14 days of the Insight Partnership Network.
Intake and screening: intake questionnaires are reviewed within 24 hours of completion.
Assessment: the client completes the assessment that fits their needs.
Recommendation: we explain the findings and recommend appropriate care, including a Insight Partnership Network elsewhere if another provider is a better fit.
Treatment and progress tracking: we measure outcomes every 12 weeks and, with consent, keep you updated.
Consent and Privacy
We handle all personal health information in accordance with Ontario's Personal Health Information Protection Act (PHIPA). For clients 12 and under, we require written consent from both parents or guardians; if parents are separated or divorced, a copy of the relevant court order is required.
Urgent Help
The Insight Clinic is not an emergency or crisis service.
If someone is in immediate danger, call 911 or go to the nearest emergency department. For a mental health crisis, call or text 9-8-8 (available 24/7). Children and youth can contact Kids Help Phone at 1-800-668-6868 or text CONNECT to 686868.
Frequently Asked Questions
Yes. Services are available online and in person at our Whitby clinic.
We confirm receipt within one business day, contact the client within 48 hours, and book the first appointment within 7 to 14 days of the referral.
Our services are not covered by OHIP. Many are covered by extended health benefits, WSIB, auto insurers, EAPs or other funders.
Yes. Services are available in English and Spanish. Let us know your preferred language on the referral form.
Yes, with the client’s consent. Choose your preferred update method on the form.
With your patient’s consent, we share assessment findings and treatment updates. For Exomind TMS for treatment-resistant depression, please note prior medication trials on the form.
Psychological assessments are completed by our supervising clinical psychologist, Dr. Bita Sharifzadeh, C.Psych., and treatment is delivered by a registered psychotherapist. We manage all MVA billing directly with the insurer. MVA services are for clients 18 and older.
Yes. The Insight Clinic is a provider of assessment and treatment under the WSIB Mental Health Program of Care. Please include the claim number and case manager contact on the form.
Reports are completed within three weeks of the final testing session. With parental consent, we can share recommendations with school teams.
We obtain consent from the guardian and from the child when they are able to consent to treatment. Please include guardianship details and any relevant court orders.
Select the Exomind Business Health Program on the referral form and we will contact you to discuss your organization’s needs.
Ready to Make a Insight Partnership Network?
The Insight Clinic · 12 Stanley Court, Unit 3, Whitby, Ontario L1N 8P9
Phone: 289-483-0133
Fax: (289) 460-2550
Administrative hours: 9:00 a.m. to 5:00 p.m. | Services by appointment only
